Faq

Frequently asked questions

What scanners do you receive data from?

We can process output data from open CAD systems (*.stl, *.cam, construction info-exocad), as well as closed systems (such as *.art – cercon eye).

How to send a plaster model? What else is needed?

  • split model where all parts of the model are removable
  • counter-bite
  • bite – wax, silicone

Under no circumstances a space varnish should be used.

Can I come to see your technology?

We will be pleased to welcome you in our production centre in Bratislava, Na piesku 6A.

What kind of guarantee do you provide?

We provide a 5-year guarantee on all frameworks made of ZrO2 and CoCr, and a 20-year guarantee on Ti products.

How do you send the works?

In Slovakia, we use the services of Slovenská pošta. The works are delivered by 1st class registered mail. For mailing abroad, we use the Geis and GLS courier services.

Do you offer any quantity discounts?

The quantity discount depends on the quantity of the works supplied.

What kind of materials do you use?

You can find all the materials we use on our website under the section Materials.

Do you recommend any special scanner settings?

You can find all recommended scanner settings on our website under the section Download.